Book Review: ‘Ctrl-Alt-Del’, A Review of Language Put to Work by Enda Brophy
Keywords: Call centre, communication, immaterial labour, workers’ inquiry
Arianna Bove reviews Enda Brophy’s Language Put to Work: The Making of the Global Call Centre Workforce (2018). Palgrave Macmillan.
Reflections (Non Peer-Reviewed)
tripleC is a peer-reviewed, open-access journal (ISSN: 1726-670X). All journal content, except where otherwise noted, is licensed under the Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Austria License.